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Strategy Analytics: Mobile Application Store Best Practices

Guidelines Design a Superior App Store Experience

Boston, MA - July 30, 2009 – Drawing upon user experience evaluations of seven application stores – Android Market, Apple App Store, BlackBerry App World, Mobango, MOSH, Ovi Store by Nokia and Palm App Catalog – the Strategy Analytics Wireless Media Lab has developed 21 best practice guidelines to provide a superior application store experience.


This report, “Mobile Application Stores: Best Practices for a Superior User Experience,” describes guidelines for application store providers who wish to create a more user-friendly experience.

According to Paul Brown, Senior Analyst in the Strategy Analytics User Experience Practice, the best practice guidelines developed by Strategy Analytics relate to all steps a user undertakes within the application store process:
  • Discoverability & Accessibility;
  • Structure & Organization; and
  • Content Relevance & Context;
  • Download Process;
  • Billing; and
  • Portability.


Kevin Nolan, Vice-President at Strategy Analytics, added ";With the market for application downloads predicted to grow, it is important for application store providers to optimize the application store user experience to capitalize on this opportunity."


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