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Growth in Mobile Worker Use of Applications for Business Processes, Collaboration, Productivity

Surge in Mobile Devices and Networks Expands Mobile Business Opportunities

Boston, MA - April 5, 2012 – Heightened expectations for constant "connectedness" in both personal and work lives and the rapid proliferation of mobile devices, cellular and wireless networks, are greatly expanding mobile use of business applications. Hundreds of millions of mobile workers are already using business collaboration applications. Additionally, CRM and ERP business process applications will be used by tens of millions by 2017, according to the latest Strategy Analytics Mobile Workforce Strategies (MWS) report, “Global Mobile Enterprise Business Applications User Forecast, 2011-2017.”

According to Gina Luk, Senior Analyst of Mobile Workforce Strategies and author of the report, “With an eye toward becoming mobile businesses, today’s organizations are committed to mobilizing critical applications by ensuring that workers have access anywhere, including at home, at remote work and customer sites, and while traveling. Use of 3G and 4G Wi-Fi networks provide the bandwidth needed for accessing business applications to mobile devices. In addition, enterprise mobile app stores enable workers to download applications for the mobile devices.”

Mark Levitt, Director of Enterprise Software and Communications, added, “Mobility is not just for email and calendaring anymore. Today’s mobile devices and software enable workers to be productive by making it possible for the mobile user to access CRM, ERP and many other business applications and data.”


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